Why our customers  us

Amazing service received! Send a Surprise were very responsive and helped me create the perfect hamper. Packaging is beautiful. Highly recommend

Tarryn Garbutt

Send a Surprise surpassed my expectations. I’m here in the states (Washington) and my fiancé flew to Cape Town, South Africa for a work trip. I wanted to send her something special so I googled “delivery Cape Town”, “Send a Surprise” was one of the options that popped up. They had good reviews and the payment process was secured for online payment. So I took the chance and the items delivered were exactly what was advertised on the website. They delivered right to the front desk at the hotel and the hotel had it waiting in her room for her once she got back from her conference. Also may I noted if I had sent red roses in a hat box, a fancy box of chocolates in a book and a gold glitter hourglass to a hotel in the states, it would have cost me 4x as much as it did in South Africa. I’m blown away by the outstanding customer service of “Send a Surprise”. I will attach a photo of the delivery so you can see for yourself what great quality the items are. **The note I wrote on the order was hand written too. Bonus on that, makes it feel more personal when you are 10K miles away from a loved one. 

Amanda Picard

You never fail to impress! Service is always very prompt and any queries handled within minutes. Such a pleasure to do business with you

Danielle Botham-Roux


You guys ROCK! Best service ever! I will definitely be ordering more frequently. On time delivery was bang on. All gifts are top quality. By far the superior on-line gift shopping ever.
Thank you very much for your services.

Rudi Meyer

I would just like to say thank you for your excellent service. My friend received the delivery and is most pleased.

Thank you again and I will definitely be using your services in the future


Amazing service and amazing thought in all the gifts delivered. They were so flexible that they managed to change the delivery to send out within hours. I will definitely use them again.

Jenna Cericola

Absolutely amazing gifting option! Beautifully presented and feels so special

Candice Zita Goldschmidt

Thank you so much for always giving the best service. I have used you guys a few times over the years and you always go out of your way to deliver to the time I request and such a lovely variety of products  keep up the good work guys you are amazing x

Tracy Green

Thank you very very much! It was better than expected and your service is tops! Will definitely use you again in the near future!

Have a lovely day!

Annarie Swarts

Thank you Lindsay.  She was delighted about her surprise.

 Many thanks for your prompt attention to my request.

Loraine Nielson

 I’ve just given out an order for my boyfriend’s birthday on the 17th, and I just wanted to say thank you so much! Because it’s so difficult to find something online to send as a gift in SA, and since I live in Turkey, it’s very difficult for me to send a gift from here.

But after looking up a lot of websites in South Africa, your website seemed to be the best by a landslide, the product quality seemed so much better, and the pricing seemed fairer. (your website design was also the nicest and the smoothest running but that’s not the most important)  I’m so glad your website accepted my card as well!

Thank you again for making it possible for me to send my loved one a sweet surprise. Can’t wait till he receives it!


 Thank you very very much for the amazing service and the lovely gift! my partner loves his gift and Lindsay guided me every step of the way making the ordering process very easy and simple. She is fantastic!

I will definitely reccomend you guys to everyone!

Lisa Koen


Highly recommended. Send a Surprise went the extra mile to deliver a birthday parcel: when the recipient wasn’t at work, as I’d expected when I placed the order, they called him and arranged to deliver to him at home. I’m very impressed by their service.

Clarien Luttig

I surprise a friend from Dubai to Capetown and send a surprise is the most versatile, helpful, friendly, amazing team ever! they update me with every detail. respond to my inquiry in a snap (even weekend) and extend their help by allowing me to send a long note along with my surprise. you guys are truly a lifesaver! highly recommended team!

Hydz Rariza

I have struggled to find a good online place where I (living in the UK) can order gifts for delivery in SA without being ripped off for large amounts of £’s!

I ordered yesterday for delivery to my Mom in Durbanville today and it arrive before 10am UK time! Fantastic service – easy ordering and superfast, efficient delivery.

My Mom was indeed surprized and pleasantly so.

I will certainly be back when the next occassion comes up.

Thank you

Cecelia Brunott

Sending an online order of flowers is sometimes a gamble, you never know if what you see online is what you are sending! SEND-A-SURPRISE is everything you see and MORE!!!!! They are professional, on time, hold stunning stock of blooms and other gift ideas – I would highly recommend their service whether for a ‘get well soon’ gift to an anniversary bouquet! 5 STARS PLUS PLUS PLUS!!!

Melissa Holmes

Hi Lindsay, just to tell you the flowers Vic sent me for mothers day still look beautiful.
Amazing how well they have lasted and have been very much admired.

Many thanks again,

Sue Sayers

I am impressed with your services and quality of products. This is the second time I’ve used send a surprise and I intend on using your services in the future. I will also recommended you to others. Thank you Send a Surprise

Rone McCabe

Good day Lindsay

Thank you very much for the delivery.

It was stunning!!! My daughter absolutely loved it.

Well done.


Mariana Heidman

Thank you for the lovely prize!You made my moms day 🙂 Ana Goncalves it looks so good!

Nadia Goncalves

Awesome service! Was my first experience doing something like this for someone. The site is very easy to use and everything is clear. Got a email as soon as the surprise was delivered, at the same time the recipient messaged to say he got such a surprise. Mission Accomplished… Will definitely be using them again… Thank you for the quick and efficient service. Made my day, making his day!

Jillian Soloman

The most efficient and personalized gift delivery service! ! Thank you Lindsay and your team for the wonderful experience and for taking the extra effort to make sure everything went well

Meg Govender


What an amazing surprise I received while sick. An incredible hamper- packaged beautifully and filled with thoughtful, great quality and delicious treats. Will definitely use this company for sending gifts! Great service, professionalism and quality! Can’t recommend them enough.
Thanx so much! 🌸 🎁

Lizel Jacobs Fincham

Thanks you so much, I ordered flowers for my best friend in Cape Town last week and they were beautiful. It so reassuring that I can flowers delivered to loved ones and they are always beautiful and delivered on time.

Kelly Van Der Westhuizen

I received the most stunning birthday box from Send a Surprise! Beautifully presented in a luxurious box with tissue paper and a bow, and filled with a gift I use over and over again. The experience from start to finish was fantastic.

Justine Hoppe

The entire experience of buying my for my loved one from send a surprise was easy and simple i had a very pleasant experience with friendly staff thank you for the amazing service you provided me

Marc Busby